In our case, it was respectivefully asking questions such as - United Nations involvement and failed prophecies. We never rec'd a reply from either the London Bethel or the Elders in the congregation who promised they would look into the matters raised. We eventually told them that we no longer wished to be know as JWs, (as they would not answer any of our questions) within a short period of time - they sent us a letter signed by three elders. Now everyone shuns us. We only asked questions!!!!!!. By the way, we had been JWs for over thirty years (each 0f us)
It just shows how they can't deal with an open enquiry.
All that time spent through your life and then they let you down in this way - typical bunch of control freaks.